|
Dear Valued Customer or Prospect:
I appreciate the opportunity to introduce SYSTAT services to you as well as emphasize our commitment to
customer satisfaction.
Vision - Our vision is to provide the most responsive, professional, and comprehensive service of critical air
and facility power protection systems in the industry.
Breadth of Services - SYSTAT delivers nationwide coverage 24 hours a day - 7 days per week. SYSTAT has
earned a reputation as a trusted expert in the areas of repairing, maintaining, monitoring and analyzing
critical air and power protection systems.
Commitment to Customer Satisfaction - Our SYStems Technical Action Team includes experienced,
certified and factory-trained technicians in the fields of 3-phase power systems, electrical sub-systems, and
component-level troubleshooting using the latest monitoring, test and measurement equipment. We're known
for our quick response to service calls anywhere in the United States regardless if they're routine or emergency
situations.
Uniqueness - We provide these services across all major brands of back-up generators, UPS (Uninterruptible
Power Supply), PDU (Power Distribution Unit), fire suppression, ATS (Automatic Transfer Switch), as well as
HVAC (Heating Ventilation and Air Conditioning) systems.
One-Stop Philosophy - SYSTAT simplifies your life by coordinating and consolidating all of your critical
systems repair and maintenance under a single roof. Our one-stop philosophy is the direct result of years of
experience that will reward you in many ways.
First, SYSTAT has kept pace with the rapid advance of technology to optimize the reliability and
availability of your air and power protection systems.
Second, our consolidated maintenance program is a sensible alternative to fragmented programs
procured directly from original equipment manufacturers or multiple independent service organizations.
Bottom line - we eliminate finger pointing and save you money.
Third, our service offerings are designed to be simple - no complications or hidden limitations. These
programs range from basic service contracts across individual pieces of equipment, to complete facility
maintenance agreements tailored to your specific facility, budget and staffing requirements.
Fourth, we pride ourselves in delivering personalized customer service by dealing with you honestly, directly,
with no bias toward a specific manufacturer.
And finally, we are accessible to you 24 hours a day - 365 days a year through a toll free number 888 782
8498.
The entire team at SYSTAT is very proud of our customers who collectively provide the strongest validation
that we deliver what we promise - outstanding, comprehensive, and no nonsense service. I look forward to
working with you now or in the future.
Warmest regards,
Bob Pitman
General Manager
|